Know your customer or commonly known as KYC is a process of collecting information that businesses do to verify the identity of their clients in order to ensure tax/legal compliance in different countries that they do business in and fight fraud and/or avoid any illegal intentions towards the business relationship.

 

Why do we ask these details?

In order to ensure tax compliance, creation or listing of valid events and security of all its users, be it, organizers or attendees. We aim to be fraud-free and to safely transfer your ticket sales revenue to you. Townscript has had event organizers who have committed bad practices on the platform, we want to make sure it doesn’t repeat.

 

To Add or Update your KYC details please follow the steps below: 

 

Steps to Follow:

 

1) Login to your account.

2)  Go to the billings tab under the Organizing Events menu at the right side corner drop-down menu. 


 

3) Now go to the KYC Details Tab.


 

4) Click on Enter Your Details Option and start filling all the details.

  1. If you are an Individual:

  • Choose “an Individual”

  • Enter your first and last name

  • Verify your phone number (OTP will be sent to the registered number)

  • Enter your Address, city, state and zip code

 

 

  • Select your GST Registration Status.

    • If you are not registered, click on ‘Not Registered” and then Proceed.



    • If you are registered, click on Registered and enter GST Number and then Proceed. 



  1. If you are a company:

  • Choose a Company

  • Enter company name

  • Verify your phone number

  • Enter Address, city, state and zip code


  • Select your GST Registration Status.

    • If you are not registered, click on ‘Not Registered” and enter CIN or N.A and then Proceed.


    • If you are registered, then click on Registered and Enter GST Number and CIN or NA and Proceed. 



5) Verify your identity

  • You have to enter your PAN Number or Aadhar Number

  • If you want to give PAN details, click on PAN Number from the drop-down menu and enter PAN Number.

  • If you want to give Aadhar details, click on Aadhar Number from the drop-down menu and enter Aadhar number and upload front and back scanned copies of the Aadhar card.

  • Click on Proceed



6) Link your Bank Account

  • Enter the following information

    • Name of Bank

    • Account Number

    • IFSC Code

    • Account Holder Name

    • Account Type

    • Click on submit details.


KYC Verification takes 24-48 Hours' time.


Note: Our compliance team may ask you for Event/Venue permission document and event day photographs in addition to the Bank and Tax details.


In case you make any changes, your KYC will be resubmitted for verification.