If you have someone who paid offline, You can add attendees manually to make sure they're included in all your reporting and event communication by completing a separate registration on their behalf. No fees are charged on manually added orders, and you can even send an order confirmation email after adding them in. From your attendee section of your event Add offline attendees.

Note: Be careful about you event capacity while using this feature. We don't test the capacity of your ticket limit in this process.

Steps to follow: 

1. Login or sign-in to your Townscript account.

2. Select the desired events for which you want to download attendee list.

  • Click on the plus(+) button on the right side.

  • After clicking the plus button, fill in the attendee details here.

New attendee is added successfully to your attendee list.

If you still have an issue, raise a ticket here.