How Townscript works for Organizers in Indonesia? : Townscript

Townscript now supports international payments and serves you to host international events in over 25+ countries.

Here is a basic walkthrough of the full process which shows how exactly the Townscript platform works for event organizers from your country.

This guide will help you with the following:

Setting up a new organizer account on Townscript.
Creating and publishing a new event on Townscript.
Adding a PAYPAL account for selling tickets.
Managing and monitoring ticket sales for different events.

For organizers who already have an account set up with Townscript, the first step can be skipped.

Setting up a new organizer account on Townscript.

Steps to follow:

1. Visit www.townscript.com and click on "Create Event" Button as shown below.

This will lead you to the new organizer registration page.

2. Sign up for your own organizer profile for free using your Google account or Facebook account, or directly fill in the details.

3. An email containing the account verification and activation link will be automatically sent to your registered email account.

Click on the link to further go to the event setup page.

Creating and publishing a new event on Townscript.

Choose What of Event you want to create:

Physical Event
Virtual Event

STEPS FOR PHYSICAL EVENT:

1. Login or sign-in to your Townscript dashboard(Sign-up if you are new to Townscript).

2. Click on the "Plus" button on the top right corner of the “Create Event” button to create an event.

Click on Create Event (1st Option)

Enter Organizer details and click proceed.

Enter the event name.
Select event visibility (Public is open to all and Private is invitation only).
Select the start & end date and change the event time zone as per your need.
If it is a recurring event (Event is in multiple days and for each day ticket is to be bought), click on the checkbox and choose the frequency of the event. Also, if the event has different time slots, you can edit based on that.

Hit the submit button.

Tip: We recommend you choose the private event option first. This way, when you finish the

3. Enter the venue for your event.

Enter your address and select from google shown results or manually.

Note: If you’re not sure what your venue will be, you can enter just a city and state in the address field (or start typing for predictive completion). Your location will show up on a Google map below, which shows up on your event listing as you see it here (uncheck to remove it or zoom to adjust).

Tips: You can also select "Enter address" to manually enter an address if Google doesn’t recognize your location.

If the event is an online event, enter the URL of the event.

4. Add a description for your event.

Add important information about your event in the description.

Tips: Go to Add a description of your event to write an effective event description.

5. Add Images to your event.

Add cropped images of size asked.

Note: Any images you use must be yours and engaging.

6. Add Tickets to your event.

Click on "Add Ticket"

Enter the ticket name.
Add quantity and Maximum and minimum limits.
You can choose any of the enlisted currency to sell the tickets depending upon your requirement.
Add price to your event. (If it is a free event, keep it zero)

NOTE: In case you choose IDR as the ticket currency, the default payment gateway used will be MIDTRANS. In case you opt to sell tickets internationally, you can choose ticket currency like USD, making the PAYPAL as the payment gateway. (Discussed ahead).

Manage Townscript & Payment gateways fee

Select "Me" if you want to pay the Townscript fee and Select "Buyer" if you want to charge it to the ticket buyer.
Select the Payment gateway fee in the same way.
Select sales start date & end date for tickets.
Enter the ticket description (That will show below the ticket name)
Enter the message for attendees (It will be sent to the attendees in the body email along with the QR code after they purchase the ticket)
Click on save button

You can see the ticket you created in the Ticket section of the event. You may edit the ticket name, price, fee arrangement, or other details later on.

Note: Once a paid ticket is sold, you won't be able to change the price of that ticket type. However, you can hide the ticket and then create a new paid ticket at the new price.

7. Add questions to the organizers' form.

Here, you will see two mandatory questions.

If you wish to collect more data from the ticket buyer, click the Add New Question button.

There is a set of predefined popular questions to choose from and if you want to ask some other question, you can create one by clicking on the “Create Custom Question” button.

Fill in the question title.
Select question type (Text, paragraph, number, checkbox, multiple-choice, date, and all).
Choose question status, optional or mandatory.
If this question is only relevant/applicable to one or some ticket types, you may choose Selected Tickets. Then, select the ticket type where you want to add the new question (Ticket buyer will only see the question when they purchase this particular ticket type).
Click the "Add Question" button.

Question is successfully added to attendee form, You can check on the form tab of your event.

And Your event is created successfully. Don’t worry, it’s now automatically listed on the website.

Tip: Don't forget to make your event live by enabling the radio button on your dashboard.

STEPS FOR VIRTUAL EVENTS:

1. Login or sign-in to your Townscript dashboard(Sign-up if you are new to Townscript).

2. Click on the "Plus" button on the top right corner of the “Create Event” button to create an event.

Click on Create Virtual Event

3) Fill all the Details

Basic Details
- Enter the event name.
- Select event visibility (Public is open to all and Private is invitation only).
- Change the event time zone as per your need
- Select the start & end date.

Event Description
- You can enter Links, Photos, Videos, or Tables in your event description.

Upload Photos
- You can upload the cover image of your event here

4) Add Tickets

Click on "Add Ticket"

Fill all the required details.
Ticket Name(Early Bird, Regular Entry, etc.)
Ticket Type (Paid, Free, Donation)
Total Quantity of tickets
Change
You can choose any of the enlisted currency to sell the tickets depending upon your requirement.
Ticket Price
Ticket sale start and end date and time

Manage Townscript & Payment gateways fee.
- Click in Show advanced settings
- Select "Me" if you want to pay the Townscript fee and Select "Buyer" if you want to charge from the buyer.
- Select the Payment gateway fee in the same way.
- You can enter description and message to an attendee
- Click on SAVE.

5) Add Form Questions

You can add new questions by clicking on Add new question button and choose from the existing set of questions or create your own custom question.

Click on MAKE YOUR EVENT LIVE. Now your event is live.

6) Now to start your event click on Start Event button on the top right corner

7) Now, on this page, you can check everything before going live

You can check if your microphone, camera, and the internet is working properly
To go Live click on GO LIVE NOW

8) Now this will be your page from you can manage everything during your Live event

You can Turn on and off your camera and microphone by clicking on the red icons available on the bottom left corner.
You can see the name of your attendees

Read and answer the questions by attendees
You can read all the questions on the bottom right corner
You can answer each question individually by clicking on the Answer button(blue button)

After clicking on the answer button, type the answer below, and click on the Mark As Done button.

You can also share the contents of your screen
- Just click on Share Screen button and a dialogue box will appear
- Choose what you’d like to share and click on the share button. Now your attendees would be able to see your screen contents.

Note: You can choose from the following options while deciding what to share:

Your entire screen: Attendee can see your entire screen, whatever tab you’ll open would be visible
Application Window: Only the current townscript live event tab would be visible
Chrome tab: You can choose any one of the open chrome tabs, which then would be visible.

To end the event just click on the End Event button.

ADDING PAYPAL ACCOUNT FOR SELLING TICKETS IN USD

Steps to follow:

1) Login or sign-in to your Townscript account.

2) Select the event in which you want to make the changes.

Click on the desired event

3) Go to the Settings tab(left sidebar), under the Payment & Taxes, click on the radio button in front of "Paypal Payments".

CHECKING TOTAL TICKET SALES AND OTHER EVENT ANALYTICS

Our Analytics tool gives you the power to handle all of that data through greater visibility and usability, so you can make more informed decisions for future events. With the tool, you can focus on sales or attendees over a period of time, related to a specific event or all events and filter data based on various options (like Net Earnings Summary, Ticket Type, Discounts, Refunds, and Cancellations, etc.)

Steps to follow:

1. Login or sign-in to your Townscript account.