FAQs

FAQ

Money Deducted, Confirmation Not Received
The next time you receive a notification from the bank saying money has been deducted, but you haven't received any confirmation email or SMS related t...
Tue, 28 Apr, 2020 at 4:57 PM
How much are Townscript charges?
We earn when you earn! There's no setup cost.   We are free of cost for FREE EVENTS.   We charge a 1.99% + Rs. 10 Townscript fees on every ticket...
Wed, 25 Mar, 2020 at 5:01 PM
In how many days does Townscript clear money?
For us, event organizers form the very core of this industry. We understand the importance of money to manage the events. Hence, our money clearance p...
Tue, 28 Apr, 2020 at 5:03 PM
Do I need to sign a contract with Townscript?
When you create an event on Townscript, it means you have already followed our terms and conditions, delivery policy, cancellation policy, privacy policy. ...
Tue, 28 Apr, 2020 at 5:03 PM
Can the event be integrated with my website?
You can very well sell tickets from your website or blog by using our ticket widgets. It's a great way to drive ticket sales, and we have different opt...
Thu, 29 Mar, 2018 at 6:22 PM
Have filled all details but ticket shows "Not Started"
Thanks for creating the event on Townscript. The mentioned scenario occurs when the Ticket Sales start date and time has been wrongly entered. You can chang...
Tue, 14 Apr, 2020 at 5:23 PM
Bank Holidays observed at Townscript
Date Day Holiday 26 January 2020 Sunday Republic Holiday 19 February 2020 Tuesday Chhatrapati Shivaji Maharaj Jayanti 21 February 2020 Friday Ma...
Mon, 20 Apr, 2020 at 5:31 PM
Can an event be directly created by the organizer on Townscript?
Yes, an event is directly created by the organizer on Townscript as Townscript is a Do It Yourself event ticketing platform. Anybody who wants to host an ev...
Tue, 28 Apr, 2020 at 3:31 PM
Can i delete an event on Townscript?
You can delete an event on Townscript only when it is in the draft phase. Once an event creation is complete, deleting that event is not possible. However, ...
Tue, 28 Apr, 2020 at 3:57 PM
How can i process a refund on Townscript?
You can easily issue a full or partial refund to your attendees anytime. Your attendees will receive their funds within 7-10 days in the account. If you...
Tue, 28 Apr, 2020 at 4:19 PM